Atlantic Ocean Bank — Website Policy (U.S. Compliance)

Introduction

Atlantic Ocean Bank is committed to safeguarding the security, integrity, and privacy of customer information. This Website Policy describes the terms and standards governing use of our website, online banking services, and digital payment platforms in accordance with applicable U.S. federal and state regulations.

1. Governing Laws and Regulations

This Policy is designed in alignment with key U.S. financial and data protection laws, including but not limited to:

• Gramm-Leach-Bliley Act (GLBA) — Safeguarding customer financial information.
• Bank Secrecy Act (BSA) & Anti-Money Laundering (AML) — Monitoring and preventing illicit transfers.
• USA PATRIOT Act — Customer identity verification (KYC).
• Electronic Fund Transfer Act (EFTA) & Regulation E — Consumer protections for electronic transfers.
• Federal Trade Commission (FTC) rules — Privacy and safeguards guidance.

2. Customer Responsibilities

• Provide accurate personal and financial information to enable KYC and AML compliance.
• Keep login credentials and multi-factor authentication devices secure and confidential.
• Report suspected unauthorized access or suspicious transactions immediately.
• Use secure devices and trusted networks when accessing online banking services.

3. Bank Responsibilities

• Verify customer identities in accordance with U.S. KYC requirements.
• Monitor transactions and report suspicious activity as required by BSA/AML rules.
• Provide consumer protections for unauthorized electronic fund transfers pursuant to Regulation E.
• Maintain administrative, technical, and physical safeguards such as encryption, firewalls, and monitoring.
• Disclose fees, transfer limits, and expected timelines for electronic payments clearly to customers.

4. Online Transactions & Sending Money

All electronic transfers and payments initiated on our website are governed by the following principles:

• Transactions are subject to verification, monitoring, and reporting under BSA/AML regulations.
• The Bank may request additional documentation before approving or completing certain transactions.
• Customers are responsible for ensuring the accuracy of recipient details. The Bank is not liable for losses due to incorrect information provided by the customer.
• Consumers retain protections under Regulation E for unauthorized electronic fund transfers, provided discrepancies are reported promptly.
• Transfers may be subject to daily and per-transaction limits; these will be disclosed to customers at the point of transaction and in account documentation.
• Our customers are allowed to transfer up to three hundred thousand dollars ($300,000.00) maximum to personal bank accounts and five hundred thousand dollars ($500,000.00) to business accounts and another transaction can be done after forty eight hours, Any amount beyond the requirement will be red flag for violations and will face penalties from the bank

5. Disclaimer and Limitation of Liability

The Bank makes reasonable efforts to maintain accurate and available services but does not guarantee uninterrupted access. The Bank is not responsible for losses resulting from customer negligence, third-party misuse, or events outside its control.

6. Updates to Policy

Atlantic Ocean Bank reserves the right to update this Policy to reflect changes in law, regulatory guidance, or business practices. Notice of any material change will be posted on this website and, where required, provided through account communication channels. Continued use of our services after posting constitutes acceptance of the revised Policy.

Contact Information

If you have questions, complaints, or need assistance regarding this Policy, please contact our Compliance & Customer Service team:

Additional Documents & Notices

This Policy is a general website-level statement. For legal and regulatory compliance, customers should also review:

• Terms & Conditions (separate agreement governing account usage)
• GLBA Privacy Notice (annual privacy disclosure)
• Electronic Fund Transfer (EFT) disclosures and Regulation E notices